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Side by Side Plan Comparision
| Legend Included with plan Not included with plan | Basic₹1199For 30 Days | Most Popular Business₹2899For 30 Days | EnterpriseCustom Pricing |
|---|
| Pricing | |||
Free EasySocial Conversations per month Engage in simple and cost-free EasySocial conversations every month. | 1000 | 1000 | 2000 |
Free WhatsApp Conversations per month Engage in cost-free WhatsApp conversations every month. | 1000 | 1000 | 1000 |
Markup after Free Conversations. Additional charges apply once you exceed your complimentary conversation limit. | INR 0.06 | INR 0.05 | Upto ₹0 |
Free Green Tick Application Request the highly sought-after green verification tick at no charge. | |||
| Performance | |||
Messaging Speeds The rate at which your messages are delivered. | 40 Message/Second | 80 Message/second | 200 Message/second |
API Rate Limiting Managing the frequency and volume of API requests to ensure system stability and performance. | 10 Requests/Second | 20 Requests/Second | 200 Requests/Second |
| Features | |||
Advanced Chatbot Builder A powerful tool for creating sophisticated and highly capable chatbots with advanced features. | |||
AI Chatbot - Powered by ChatGPT A smart and conversational virtual assistant driven by advanced AI technology from ChatGPT. | |||
Chatbot Nodes Building blocks of a chatbot's logic and interactions, defining how it responds to user inputs. | 50 | 100 | Unlimited- On demand |
Advanced API Nodes Advanced elements within an API system that allow for more complex and sophisticated data processing and interactions. | |||
Send Message Via Api Create API codes to programmatically send messages, enabling automated and efficient communication. | |||
Send Message Via Api Create API codes to programmatically send messages, enabling automated and efficient communication. | |||
Call to Action Button Click Tracking Monitoring and recording user interactions with call-to-action buttons to measure engagement and effectiveness. | |||
Auto & Manual Tag Assignment Efficiently categorize and organize your inquiries by automatically and manually assigning tags for easy management and analysis. | |||
Human Handover & Live Chat Seamlessly transition from automated chatbots to human agents for real-time, personalized customer support. | |||
Feedback Request post Human Chat A system for soliciting feedback from customers after their interaction with human agents to enhance service quality. | |||
Track and Automate Chats with QR Codes Utilize QR codes to streamline chat interactions, making it convenient for customers to engage with your services. | |||
Bulk Upload Contacts in Send Later Easily import and schedule messages for multiple contacts in advance, saving you time and effort. | |||
Bulk Messaging Campaigns Reach a large audience with one click by sending messages to multiple recipients simultaneously. | |||
Programmable Interactive Template Messages Customizable message templates that allow for interactive and dynamic content, enhancing user engagement and interaction. | |||
Campaign Analytics Insightful data and metrics that help you evaluate the performance and effectiveness of your business campaigns. | |||
| Automation | |||
Advanced Drip Marketing & Automation Implementing sophisticated automated marketing strategies that deliver personalized messages at optimal times for maximum impact. | |||
Programmable Interactive Template Messages Customizable message templates that allow for interactive and dynamic content, enhancing user engagement and interaction. | |||
Opt Out & Unsubscribe Features Provide users with the option to easily discontinue receiving messages or promotions, respecting their preferences and privacy. | |||
Automated Customer Attribute Capture Streamline the process of gathering and recording customer information automatically for improved personalization and service . | |||
Auto & Manual Tag Assignment Efficiently categorize and organize your inquiries by automatically and manually assigning tags for easy management and analysis . | |||
| WhatsApp Catalog | |||
Sell Products on WhatsApp Catalogue Showcase and market your products efficiently using this catalogue feature, enabling seamless shopping experiences for your customers. | |||
Sync orders with Woo Commerce or Shopify Streamline your e-commerce operations by automatically synchronizing and managing orders across your WooCommerce or Shopify platforms for improved efficiency. | |||
Collect Payments Easily and securely gather payments for products or services, simplifying financial transactions for both businesses and customers. | |||
Interactive Product Category Selector in Chatbot Enhance user experience by allowing customers to interactively choose product categories within the chatbot, simplifying their search and selection process. | |||
Filtered Products Message based on Customer Response Deliver tailored product recommendations within the chatbot conversation, refining product suggestions based on customer input and preferences. | |||
Broadcast Catalog in Campaigns Share your product catalog with a wide audience through targeted campaigns, allowing you to promote and showcase your offerings effectively. | |||
Payment Collection via any Payment Gateway Seamlessly accept payments from customers through a variety of payment gateways, providing flexibility and convenience for transactions. | |||
Pricing Cost per order. | INR 2 | INR 1 | INR 0.50 |
| Integrations | |||
ChatGPT Integration Seamlessly incorporate the power of ChatGPT's AI capabilities in EasySocial for enhanced conversational interactions. | |||
Woo Commerce Integration Send important notifications to customers regarding shipping, delivery, and recover abandoned carts on your WooCommerce Shop. | |||
Google Sheet Integration Effortlessly send bulk messages by utilizing data entered into a Google Sheet, streamlining the process for convenient and efficient messaging campaigns. | |||
Shopify Integration Send important notifications to customers regarding shipping, delivery, and recover abandoned carts on your Shopify Store. | |||
Facebook Ad Lead Integration Automatically send a message to customers when they click on your Facebook ad, fill out, and submit a form, ensuring prompt and personalized communication. | |||
WhatsApp Widget Enable customers to initiate a chat from any page of your website with a convenient WhatsApp widget, providing seamless and instant communication. | |||
QR Code & Shortlink Provide quick and easy access to your business by generating a QR code and shortlink that users can scan or click for instant access. | |||
Pabbly Connect Allows you to virtually create integration with thousands of applications, or automate any complex workflow of your choice. | |||
Zapier Allows you to virtually create integration with thousands of applications, or automate any complex workflow of your choice. | |||
| Support | |||
WhatsAPI Access & Account Setup Connect your accounts to publish, schedule, and manage all your content in one place. | |||
Chatbot Setup Assistance Get help setting up customized chatbots. | |||
Quarterly Chatbot Improvement Assistance Ongoing support to make your chatbot smarter and better every three months. | |||
Consultation & Template Strategy Expert guidance and planning to develop effective message templates tailored to your specific needs and goals. | |||
Let's Understand WhatsApp Conversations
WhatsApp & EasySocial follow a conversation based pricing. When a customer or a business initiate a message, it marks the start of a conversation, each conversation is a 24 Hour window in which unlimited number of messages can be exchanged between a customer and a business. If a customer initiates the conversation, a 24 hour customer service window is created and business can freely reply to the customer within this duration. However if the business wants to initiate a conversation, it can only send a template message which is pre-approved by WhatsApp. Until the time customer responds back to the business, the business can only send approved template messages, once a response from a customer is received, the business is free to respond freely without any compulsion to use template message.
WhatsApp provides 1000 free conversations per month. After which it charges additional cost per conversation. Similarly EasySocial charges an additional cost per conversation after its free tier limit is consumed. Hence, after you consume your free tier messages, the payable amount will be as follows:
(WhatsApp Charges + EasySocial Charges) x (Total conversations - Free Conversations)
Frequently Asked Questions.
Explore all commonly asked questions to instantly understand the capabilities of our product range.
Green Tick Badge Approval
Green Tick is badge that distinguises a reputed business and helps identify a genuine conversation. A few criterias need to be met before applying for this badge. EasySocial charges a nominal fee for applying to Facebook for a Green Tick Badge for your Business. In case your application is rejected, the fee will not be refunded. A business can use WhatsApp Business APIs even without having a green tick badge.
What is a whatsApp session message?
When a customer or a business initiates a message, a session is started. The business can respond with any number of messages within 24 hours. After exceeding the window of 24 hours a template message needs to be sent to reinitiate the window.
What is the cost for outgoing session messages?
EasySocial gives you a free tire limit for session messages. After exhausting your free limit, you will be charged as per your chosen plan. For sending an outgoing message initiated by a business, Template Message will be applicable.
After onboarding can I use WhatsApp on regular mobile app?
If you have transitioned from regular WhatsApp account to WhatsApp Business API account, you cannot use the same number with any other WhatsApp application on Mobile or Desktop other than your EasySocial account.
What are the charges for incoming messages?
There is no additional fee for first 1000 sessions. Beyond which additional rates as fixed by WhatsApp will follow.
What is a whatsApp template message?
When a business initiates conversation with a customer, the first message being sent out needs to be approved by WhatsApp. This initial message is called a template message. These messages can be order update messages, shipping update messages, appointment reminders, etc. Template Message varies for different countries. All template messages must be pre-approved by WhatsApp through your panel.
Can I broadcast promotional messages?
WhatsApp API allows sending certain categories or promotional messages. You must adhere to WhatsApp's template guidelines. You can send stock alerts, re-engagement messages, etc. However, you cannot send spammy or abusive content.
Can I customize my chatbot? Is there additional fee to it?
EasySocial has an advanced chatbot designer tool, that allows you to design a conversation using a flow diagram in minutes. Using this tool you can set rules for assigning conversations to agents, integrate with your existing CRM or tools using webhooks, store customer information during the conversation and use it for advanced analytics. These features are available from the entry level plans at no additional cost. If you are looking for extreme customization, talk to our experts and we will help you find a solution.
Can I cancel my plan?
Yes. You can cancel anytime. But, the number registered with API is non-transferable and cannot be used on any WhatsApp product again. There is a possibility that WhatsApp will allow migration between service providers in near future.