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WhatsApp Campaign Management 

WhatsApp Commerce 

Create guided interactive WhatsApp journeys.

WhatsApp Flow

No code Chatbot Builder

Make voice calls inside WhatsApp seamlessly.

WhatsApp Voice Calling

Click-to-WhatsApp Ads

Native WhatsApp Payments

Auto-reply to Instagram comments instantly.

Instagram Comment Automation

Auto-message new Facebook leads on WhatsApp.

Facebook Leads

Convert website visitors into WhatsApp chats.

WhatsApp Website Widget

Drive WhatsApp chats from offline/online links.

QR Code & Short Link Generator

Automate WhatsApp workflows across your tools.

n8n Automation

Send WhatsApp order updates from WooCommerce.

WooCommerce

Automate WhatsApp notifications for Shopify orders.

Shopify

Google Sheet

Send WhatsApp reminders for meetings/events.

Google Calendar & Meet

Generate smart AI responses inside WhatsApp.

OpenAI - ChatGPT

Features

Integrations

Automation for schools, colleges and institutes.

Education

Automation for hospitals, clinics, and practitioners.

Healthcare

Automation for real estate agents, brokers, and property managers.

Real Estate

Automation for gyms, trainers, and fitness centers.

Fitness

Automation for online stores, D2C brands, and retail businesses.

E-Commerce & D2C

Automation for hotels, resorts, and guest services.

Hospitality

Automation for event planning, registrations, and guest engagement.

Event Management

Automation for auto sales, leads, and customer engagement.

Auto Dealership

Automation for restaurants, cafes, and F&B businesses.

Food & Beverage

Industries

Multilingual video tutorials to master EasySocial

Academy

Setup and API guides for smooth integration

Documentation

Insights and updates on WhatsApp marketing

Blogs

Contact Us

Resources

Pricing

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Blue Tick is badge that distinguises a reputed business and helps identify a genuine conversation. A few criterias need to be met before applying for this badge. EasySocial charges a nominal fee for applying to Facebook for a Green Tick Badge for your Business. In case your application is rejected, the fee will not be refunded. A business can use WhatsApp Business APIs even without having a green tick badge.

Blue Tick Badge Approval

When a customer or a business initiates a message, a session is started. The business can respond with any number of messages within 24 hours. After exceeding the window of 24 hours a template message needs to be sent to reinitiate the window.

What is a whatsApp session message?

EasySocial gives you a free tire limit for session messages. After exhausting your free limit, you will be charged as per your chosen plan. For sending an outgoing message initiated by a business, Template Message will be applicable.

What is the cost for outgoing session messages?

If you have transitioned from regular WhatsApp account to WhatsApp Business API account, you cannot use the same number with any other WhatsApp application on Mobile or Desktop other than your EasySocial account.

After onboarding can I use WhatsApp on regular mobile app?

There is no additional fee for first 1000 sessions. Beyond which additional rates as fixed by WhatsApp will follow.

What are the charges for incoming messages?

When a business initiates conversation with a customer, the first message being sent out needs to be approved by WhatsApp. This initial message is called a template message. These messages can be order update messages, shipping update messages, appointment reminders, etc. Template Message varies for different countries. All template messages must be pre-approved by WhatsApp through your panel.

What is a whatsApp template message?

WhatsApp API allows sending certain categories or promotional messages. You must adhere to WhatsApp's template guidelines. You can send stock alerts, re-engagement messages, etc. However, you cannot send spammy or abusive content.

Can I broadcast promotional messages?

EasySocial has an advanced chatbot designer tool, that allows you to design a conversation using a flow diagram in minutes. Using this tool you can set rules for assigning conversations to agents, integrate with your existing CRM or tools using webhooks, store customer information during the conversation and use it for advanced analytics. These features are available from the entry level plans at no additional cost. If you are looking for extreme customization, talk to our experts and we will help you find a solution.

Can I customize my chatbot? Is there additional fee to it?

Yes. You can cancel anytime. But, the number registered with API is non-transferable and cannot be used on any WhatsApp product again. There is a possibility that WhatsApp will allow migration between service providers in near future.

FrequentlyAsked Questions

Frequently
Asked Questions