EasySocial for Automotive Dealerships

Transform your dealership with complete customer journey automation from discovery to post-sale engagement. Drive direct sales, enhance customer experiences, and build lasting relationships through intelligent WhatsApp automation.
EasySocial for Automotive Dealerships
From lead generation to loyalty building - automate every touchpoint of the dealership experience through WhatsApp

Complete Automotive Customer Journey

01

Lead Generation & Discovery

Attract new prospects through Click-to-Messaging Ads showcasing latest launches, limited-time offers, or exchange schemes. Potential buyers start conversations instantly on WhatsApp.

  • Click-to-Messaging Ads

  • Latest vehicle launches

  • Limited-time offers

  • Exchange scheme promotions

  • Instant WhatsApp engagement

02

Lead Retargeting & Re-engagement

Retarget existing customer base through broadcast campaigns. Customers with older vehicles receive exchange offers or upgrade suggestions, reviving dormant leads effectively.

  • Broadcast campaigns

  • Customer base retargeting

  • Exchange offers

  • Upgrade suggestions

  • Dormant lead revival

03

Automated Lead Qualification & Nurturing

AI-powered chatbot qualifies leads with key questions about purchase intent, budget, fuel type, and vehicle use. Auto-segments leads and recommends suitable models.

  • AI chatbot qualification

  • Purchase intent assessment

  • Budget evaluation

  • Vehicle preference capture

  • Auto lead segmentation

04

Test Drive Booking & Follow-up

Customers easily book test drives within WhatsApp. Automated feedback collection and drip marketing continue nurturing leads with offers and reminders until conversion.

  • WhatsApp test drive booking

  • Automated feedback collection

  • Drip marketing campaigns

  • Conversion follow-ups

  • Personalized reminders

05

Quotation, Booking & Payment

Customers view WhatsApp Catalogue, select models, make token or full payments via payment links, and block vehicles instantly with automated invoice delivery.

  • WhatsApp Catalogue browsing

  • Model selection

  • Payment link integration

  • Vehicle blocking

  • Automated invoicing

06

Insurance & Document Collection

Through WhatsApp Flows, customers share required documents for insurance directly in chat. Processed insurance copies and documents delivered instantly.

  • WhatsApp Flows integration

  • Document collection

  • Insurance processing

  • Instant document delivery

  • Digital documentation

07

CRM & DMS Integration

Seamless integration with Dealer Management Systems (DMS) and CRMs for real-time synchronization of leads, bookings, and service data with 360° customer view.

  • DMS integration

  • CRM synchronization

  • Real-time data sync

  • 360° customer view

  • Automated data updates

08

Analytics & Performance Tracking

Built-in analytics dashboards track lead-to-sale conversion rates, agent performance, campaign effectiveness, CRM activity insights, and CSAT scores.

  • Lead conversion tracking

  • Agent performance metrics

  • Campaign effectiveness

  • CRM activity insights

  • CSAT score monitoring

09

After-sales Engagement & Upselling

Automated service reminders, feedback requests, and renewal alerts. Upsell accessories, insurance renewals, or extended warranties to maximize customer lifetime value.

  • Service reminder automation

  • Feedback collection

  • Renewal alerts

  • Accessory upselling

  • Warranty extensions

10

Reputation & Loyalty Building

Post-purchase feedback collection and rating requests. Identify satisfied customers for Google reviews or referrals, offering rewards and loyalty discounts.

  • Post-purchase feedback

  • Rating requests

  • Review generation

  • Referral programs

  • Loyalty rewards

THE JOURNEY CONTINUOUS

FEATURES

Why Automotive Dealerships Choose EasySocial

smart automation

Complete Sales Automation

Streamline your entire dealership workflow — from capturing leads via Click-to-WhatsApp ads, qualifying prospects, scheduling test drives, to post-sale follow-ups — all within a single WhatsApp-based platform for faster conversions and better customer experience.

seamless integration

Seamless System Integration

Easily connect your WhatsApp workflows with Dealer Management Systems (DMS) and CRMs, ensuring all lead, customer, and sales data is synchronized in real-time for efficient operations and a unified view of your dealership activities.

Advance analytics

Advanced Analytics & Insights

Gain complete visibility into your dealership’s performance with detailed tracking of lead conversion rates, agent efficiency, and customer satisfaction (CSAT) scores, empowering data-driven decisions to optimize sales and service outcomes.

Customer Retention Focus

Strengthen long-term relationships with automated service reminders, loyalty initiatives, and personalized interactions, ensuring higher customer satisfaction and maximizing lifetime value.

seamless integration

DMS & CRM Integration

Connect your Dealer Management System and CRM effortlessly to ensure real-time data synchronization, unified operations, and streamlined lead and customer management.

Shared Team Inbox

Multi-Agent Inbox

Enable your sales and support teams to manage leads and customer interactions collaboratively in a shared inbox, ensuring faster responses and coordinated follow-ups.

Multilingual Support

Multilingual Support

Communicate effortlessly with customers in their preferred language, enabling global reach and enhancing engagement across diverse markets.

in chat payment

Payment Collection

Collect payments securely and instantly within WhatsApp, supporting seamless transactions for bookings, services, and deposits.

Catalog & Booking Flows

Catalog & Booking Flows

Allow customers to browse vehicles, explore specifications, select models, and book test drives or services directly within WhatsApp for a smooth, guided experience.

Analytics Dashboard

Analytics Dashboard

Enable customers to explore vehicle options, view details, and complete bookings or test-drive requests directly within WhatsApp, providing a seamless and guided experience.

24:7 AI Support

Customer Support

Provide round-the-clock assistance with automated responses, ensuring customers get instant help and guidance anytime via WhatsApp.

No-code Chatbot builders

No-Code Chatbot Builder

Create and deploy intelligent chatbots without any coding, enabling automated lead handling, customer support, and sales interactions directly on WhatsApp.

Get review and followers

Get Reviews and Followers

Automate collection of customer reviews and grow your social following, building trust and enhancing your dealership’s online reputation.

Catalog & Booking Flows

WhatsApp Flows

Create structured, interactive journeys to capture leads, schedule test drives, and guide customers seamlessly through your sales and after-sales processes—all within WhatsApp.

Bulk broad cast

Bulk Broadcast

Send high-volume WhatsApp messages to your leads and customers at once, with personalized content, tags, and segments to maximize engagement and conversions.

Drip Reminders

Drip Marketing

Automate a sequence of targeted messages over time to nurture leads, engage customers, and guide them toward conversions without manual intervention.

Complete Lead-to-Sale Automation

The AI Automotive Sales Assistant transforms the car-buying journey from first contact to final sale. When a customer interacts with a Click-to-Message Ad, the AI instantly engages to qualify the lead and provide personalized vehicle recommendations based on preferences and budget. It then streamlines test drive booking, manages secure payment collection, handles insurance processing, and ensures smooth sale closure — delivering a fast, interactive, and fully automated car-buying experience.
Complete Lead-to-Sale Automation

Customer Retention & Upselling

The Automotive Customer Retention Assistant helps dealerships and service centers build lasting customer relationships beyond the initial sale. It begins with purchase follow-ups and timely service reminders to keep vehicles in top condition. The assistant also conducts satisfaction surveys to gather feedback, promotes accessory upselling opportunities, and manages insurance renewal notifications. To strengthen brand loyalty, it delivers exclusive rewards and launches referral programs, turning satisfied customers into long-term brand advocates.
Customer Retention & Upselling

The Complete Automotive Solution

With EasySocial, automotive dealerships can transform their entire customer experience and sales operations through one intelligent, conversational WhatsApp platform designed for the automotive industry.

  • Automate lead generation through Click-to-Message Ads
  • Qualify and nurture leads with intelligent chatbots
  • Seamlessly integrate with existing DMS and CRM systems
  • Enable direct WhatsApp test drive bookings
  • Collect payments securely through WhatsApp
  • Automate after-sales service reminders
  • Build customer loyalty through personalized engagement
The Complete Automotive Solution

Ready to Transform Your Automotive Dealership?

Join dealerships nationwide using EasySocial to automate their operations and drive exceptional results through intelligent WhatsApp automation