EasySocial for the Food & Beverage Industry

EasySocial helps restaurants, cafés, and food & beverage brands engage customers at every stage of their journey—from discovery and reservations to ordering, payments, and post-visit follow-ups. Create seamless, contactless dining experiences with automated menus, order updates, and promotions, while using intelligent WhatsApp automation to increase repeat visits and build long-term customer loyalty.
EasySocial for the Food & Beverage Industry
From discovery to loyalty - transform every touchpoint of the dining experience through WhatsApp

Complete Food & Beverage Customer Journey

01

Discovery & Lead Generation

Attract new customers using Click-to-WhatsApp Ads built into EasySocial. Promote menu highlights, special events, or exclusive offers to start instant WhatsApp conversations.

  • Click-to-WhatsApp Ads

  • Menu promotion campaigns

  • Special event advertising

  • Exclusive offer promotions

  • Instant customer engagement

02

In-Restaurant Engagement via QR Menus

Customers scan QR codes on tables to access digital menus within WhatsApp. Browse, select items, place orders, make payments, and receive invoices seamlessly.

  • QR code table scanning

  • Digital menu browsing

  • Direct WhatsApp ordering

  • Secure payment processing

  • Instant digital invoicing

03

Personalized Recommendations & Loyalty Programs

Store purchase history to provide smart menu recommendations. Support loyalty programs with points, cashbacks, birthday greetings, and exclusive offers for repeat customers.

  • Purchase history tracking

  • Smart menu recommendations

  • Loyalty points system

  • Birthday & anniversary greetings

  • Exclusive repeat customer offers

 

04

Promotions & Customer Retention

Use broadcast campaigns to share new menu launches, seasonal discounts, festive offers, and event promotions. Invite customers to referral programs with reward incentives.

  • New menu launch campaigns

  • Seasonal discount broadcasts

  • Festive offer promotions

  • Event promotion updates

  • Referral reward programs

05

Feedback & Review Collection

Automatically send WhatsApp feedback forms after dining experiences. Guide satisfied customers to social media follows or review submissions with optional incentives.

  • Automatic feedback forms

  • Post-dining experience surveys

  • Social media follow prompts

  • Review submission guidance

  • Incentivized participation

06

Booking & Customer Assistance

Enable table pre-reservations through WhatsApp with calendar sync. Provide instant assistance via live chat and steward call options for seamless dining experiences.

  • WhatsApp table reservations

  • Calendar synchronization

  • Live chat assistance

  • Steward call options

  • Real-time customer support

07

Advanced F&B Features

Comprehensive restaurant management with multi-agent inbox, automated campaigns, Google Sheets integration, and personalized customer experiences for operational excellence.

  • Multi-agent shared inbox

  • Automated campaign management

  • Google Sheets integration

  • Personalized customer experiences

  • Operational efficiency tools

THE JOURNEY CONTINUOUS

FEATURES

Why Food & Beverage Businesses Choose EasySocial

RealTime Notifications

Complete Restaurant Solution

End-to-end platform covering customer discovery, in-restaurant experience, and post-dining engagement through intelligent WhatsApp automation.

Contactless Dining Experience

Contactless Dining Experience

Modern QR-based ordering system with secure payments, digital invoicing, and seamless table-to-kitchen communication for enhanced safety and efficiency.

Review & Loyalty Programs

Customer Loyalty & Retention

Advanced loyalty programs, personalized recommendations, and automated retention campaigns that turn first-time visitors into regular customers.

Data-Driven Insights

Data-Driven Insights

Comprehensive analytics and real-time data management that help optimize menu offerings, pricing strategies, and customer satisfaction.

click to ads

Click-to-WhatsApp Ads

Drive direct customer engagement by turning social media interactions into WhatsApp chats. Capture leads instantly, promote offers, and increase orders without losing any potential customers.

Smart QR Menu Scanning

Smart QR Menu Scanning

Enable customers to access your menu instantly by scanning a QR code. Streamline ordering, reduce wait times, and enhance the dining experience with quick, contactless interactions.

Payment & Digital Invoicing

Payment & Digital Invoicing

Accept payments directly within WhatsApp and generate digital invoices instantly. Simplify billing, speed up transactions, and keep records organized for easy tracking.

Review & Loyalty Programs

Loyalty & Referral Management

Automate loyalty programs and referral campaigns to reward repeat customers, encourage referrals, and boost long-term engagement effortlessly.

Shared Team Inbox

Multi-Agent Shared Inbox

Enable your team to manage customer queries, orders, and feedback collaboratively in one shared WhatsApp inbox for faster responses and smoother operations.

Bulk broad cast

Bulk Broadcasting

Send promotional messages, offers, and updates to large customer lists at once, increasing reach and engagement while saving time.

Drip Reminders

Drip Marketing

Automate a series of targeted messages sent over time to nurture leads, promote offers, announce new menu items, and maintain ongoing engagement with customers — keeping your brand top-of-mind effortlessly.

Superior Guest Experience

Live Support & Steward Call

Provide instant, real-time assistance to diners through WhatsApp — from answering queries and taking special requests to coordinating with on-ground staff — ensuring a seamless and elevated dining experience.

Payment & Digital Invoicin

Google Sheets Integration

Sync WhatsApp interactions with Google Sheets in real time — capture orders, reservations, feedback, or customer data instantly, and fetch sheet data back into chats for personalized responses and automated follow-ups.

Advance analytics

Analytics & Insights

Monitor customer interactions, order patterns, and engagement trends in real time. Gain actionable insights to optimize menu offerings, promotions, and overall dining experience.

Catalog & Booking Flows

WhatsApp Flows

Automate ordering, feedback collection, and customer interactions through guided chat workflows, reducing manual effort and improving response times.

Get review and followers

Get Reviews & Followers

Automatically collect customer reviews, ratings, and feedback while encouraging social media follows to build credibility and boost engagement.

Real Food & Beverage Success Stories

The Smart Restaurant Assistant delivers a seamless dining experience from discovery to loyalty. When customers interact through a Click-to-WhatsApp ad or QR code, they can browse the digital menu, place their order, and complete payment directly within chat. The assistant then issues a digital receipt, automatically adds loyalty points, and follows up with feedback collection to enhance future experiences — creating a smooth, engaging, and fully automated restaurant journey.
Real Food & Beverage Success Stories

Restaurant Marketing & Promotions

The Restaurant Marketing Automation Assistant helps restaurants drive engagement and boost repeat business through intelligent, targeted communication. It effortlessly manages new menu launches, seasonal campaigns, and event promotions, while sending personalized discount broadcasts to the right audience through smart customer segmentation. The assistant also handles feedback collection and encourages review generation, enabling restaurants to strengthen their reputation, attract more diners, and build lasting customer loyalty.
Restaurant Marketing & Promotions

The Complete Food & Beverage Solution

With EasySocial, food and beverage businesses can transform their entire customer experience and operational efficiency through one intelligent, conversational WhatsApp platform designed for the hospitality industry.

Convert customers via Click-to-WhatsApp ads

Order & pay via QR menu

Personalize and boost customer loyalty

Automate offers & retention campaigns

Capture feedback and reviews

Streamline reservations & support

Use data insights to grow business

The Complete Food & Beverage Solution

Ready to Transform Your Food & Beverage Business?

Join restaurants and cafés nationwide using EasySocial to create exceptional dining experiences and drive customer loyalty through intelligent WhatsApp automation.