Interactive chatbots help patients discover doctors, specialties, and healthcare services through multilingual support across WhatsApp and messaging platforms.
Doctor and treatment exploration
Service details and pricing
Emergency contact access
Multilingual chatbot support
Accessible patient experience
Fully automated appointment management within WhatsApp with real-time confirmations, queue updates, and Google Calendar integration for doctors.
Direct booking through chat
Real-time confirmations & reminders
Queue status and wait times
Google Calendar sync
One-click rescheduling
Streamlined patient onboarding through WhatsApp Flows with secure data collection, insurance processing, and paperless documentation.
WhatsApp Flows for onboarding
Secure data collection
Insurance claim guidance
Automated document uploads
Paperless experience
Automated billing process with secure WhatsApp payments, instant invoice generation, and real-time payment confirmations.
Secure WhatsApp payments
Automatic invoice generation
Real-time payment confirmations
Simplified revenue collection
Effortless transactions
Direct access to medical reports, test results, and prescriptions through WhatsApp with real-time updates on insurance and billing.
Medical test results access
Prescription delivery
Insurance claim status
Billing progress updates
Real-time communication
AI-powered consultations and triage with voice note support, symptom analysis, and automatic appointment booking based on conditions.
AI-powered triage
Voice note consultations
Symptom understanding
Doctor recommendation
Automated appointment booking
Complete post-care automation with follow-up reminders, treatment instructions, feedback collection, and health campaign broadcasts.
Follow-up reminders
Post-treatment instructions
Automated surveys
Health camp invitations
Patient loyalty building
Enhanced internal communication with automated task assignments, shift reminders, and daily reports synced to Google Sheets.
Automated task assignments
Shift reminders for doctors
Daily summary reports
Google Sheets integration
Team efficiency optimization
Seamless integration with existing HMS, PMS, and ERP platforms for real-time data synchronization and centralized management.
HMS integration
PMS connectivity
ERP platform sync
Real-time data synchronization
Centralized system management
Drive patient engagement through Click-to-Message Ads, health campaigns, WhatsApp Catalogues, and hybrid AI-human communication.
Click-to-Message Ads
Health update campaigns
WhatsApp Catalogues
Hybrid communication
Patient satisfaction optimization
THE JOURNEY CONTINUOUS
Streamline patient interactions with fully automated messaging across WhatsApp, Instagram, and Messenger. From appointment scheduling and reminders to billing and follow-ups, every workflow is handled seamlessly to save time and improve patient satisfaction.
Easily connect with your existing HMS, PMS, and ERP systems to centralize patient data, streamline operations, and ensure smooth communication across all healthcare workflows.
Drive patient inquiries directly from social media ads to WhatsApp, Instagram, or Messenger, enabling instant engagement and faster appointment bookings.
Manage all patient interactions seamlessly across WhatsApp, Instagram, and Messenger from a single unified inbox, ensuring consistent care and faster responses.
Automate patient bookings and scheduling with real-time availability, reminders, and confirmations — reducing no-shows and streamlining clinic operations.
Deliver test results, invoices, and medical documents securely through WhatsApp, ensuring patients receive timely and accurate information directly in chat.
Enable patients to pay bills, consultation fees, or other charges directly within WhatsApp, providing a fast, secure, and convenient payment experience.
Communicate with patients in their preferred language across WhatsApp, Instagram, and Messenger, ensuring accessibility and better understanding for all users.
Automatically collect patient feedback, reviews, and testimonials while encouraging social media follows to build trust and strengthen your healthcare brand.
Provide patients with instant, AI-powered assistance at any time — answering queries, guiding through appointments, and offering healthcare information around the clock.
Automate post-appointment follow-ups, reminders, and aftercare instructions to ensure patients stay informed, engaged, and satisfied throughout their healthcare journey.
Centralize patient messages from WhatsApp, Instagram, and Messenger into one collaborative inbox, allowing your healthcare team to respond efficiently, track conversations, and provide seamless support.
Automatically send scheduled follow-ups, appointment reminders, and health tips to patients, ensuring timely communication and improved adherence to care plans.
Create intelligent healthcare chatbots visually without any coding. Handle patient queries, appointment bookings, follow-ups, and more — all automated to save staff time and improve patient experience.
Automate urgent patient communications, triage requests, and instant alerts to the right healthcare staff, ensuring timely response during critical situations.
With EasySocial, healthcare organizations can transform their entire patient communication and care delivery through one intelligent, WhatsApp-powered platform.
