Click-to-Message Ads allow potential guests to discover your property instantly. AI chatbot engages them with property offerings, rooms, amenities, and multilingual communication.
Click-to-Message Ads
Real-time AI engagement
Property showcasing
Media galleries
Multilingual support
Guests can browse room categories, check availability, and confirm bookings directly within WhatsApp. Secure payments through integrated gateways with live OTA/CRM rates.
WhatsApp Catalogue browsing
Real-time availability
Secure payment processing
OTA/CRM API integration
Live rate fetching
High-value inquiries get human agent handover for personalized assistance. Callback scheduling with automated invoice and booking confirmation delivery.
Human agent handover
Callback scheduling
Personal assistance
Automated invoicing
Booking confirmations
Automated pre-arrival messaging with greeting, booking details, rules, guidelines, and payment reminders for smooth check-in experience.
Pre-arrival greetings
Booking detail reminders
Rules & guidelines
Payment reminders
Smooth arrival prep
24/7 guest support via dedicated chatbot or human agents. Handle Wi-Fi, room service, local attractions, housekeeping, and travel assistance requests.
24/7 chatbot support
Wi-Fi & room service info
Local attraction guidance
Housekeeping requests
Contactless experience
Continue relationships after checkout with thank-you messages, feedback requests, review invitations, and social media engagement rewards.
Thank-you messaging
Feedback collection
Review requests
Social media engagement
Loyalty rewards
Build long-term relationships through personalized offers, birthday greetings, anniversary messages, and referral incentives for repeat bookings.
Personalized offers
Birthday & anniversary greetings
Referral incentives
Repeat booking campaigns
Loyalty program automation
Complete hospitality management with multi-agent inbox, payment flows, feedback forms, drip marketing, OTA integrations, and multilingual capabilities.
Multi-agent shared inbox
Payment collection flows
Drip marketing campaigns
OTA & CRM integrations
Global multilingual support
THE JOURNEY CONTINUOUS
Drive instant inquiries by directing users from social media ads straight into WhatsApp. Guests can explore your property, check availability, and ask questions immediately — reducing drop-offs and accelerating bookings.
Enable guests to book rooms, tables, or services directly through WhatsApp. The system manages availability, captures guest details, confirms reservations instantly, and updates your internal team — delivering a smooth, fully automated booking experience.
Ensure real-time synchronization of room rates, availability, and guest data across OTAs and your CRM. This eliminates manual updates, prevents overbooking, and keeps all platforms aligned for smooth operations.
Enable your staff to manage guest inquiries collectively through a unified inbox. AI and human agents work together to respond faster, maintain context, and ensure seamless guest service across every touchpoint.
Offer guests a safe and frictionless payment experience with integrated payment gateways. Handle bookings, deposits, add-ons, and invoice payments directly through chat while maintaining full security and compliance.
Collect booking payments, deposits, and service charges directly through WhatsApp with secure, integrated payment gateways. Simplify guest transactions and reduce manual handling while ensuring a smooth, trustworthy experience.
Deliver continuous guest assistance combining AI efficiency and human expertise, ensuring instant, accurate responses and personalized support at any time.
Send timely pre-stay and post-stay messages automatically, keeping guests informed, engaged, and enhancing their overall experience without manual effort.
Communicate seamlessly with guests in their preferred language, ensuring a personalized experience for a global audience and improving engagement across regions.
Automate retention and referral campaigns to reward loyal guests, encourage repeat bookings, and build long-term relationships effortlessly.
Automatically collect guest reviews and encourage social media follows to boost credibility, engagement, and online presence.
Monitor guest interactions, booking trends, and overall property performance to make data-driven decisions and improve operational efficiency.
Design and deploy fully automated chatbots without any coding. Streamline guest interactions, handle inquiries instantly, and guide customers through booking, payments, and post-stay follow-ups effortlessly.
Enable seamless in-chat bookings, product sales, and service upsells directly within WhatsApp. Manage catalogs, pricing, and payments effortlessly to drive revenue and enhance the guest experience.
With EasySocial, hospitality businesses can transform their entire guest experience and operational efficiency through one intelligent, conversational WhatsApp platform.
