EasySocial - #1 WhatsApp Chatbot and automation platform, built on official WhatsApp Cloud API

Where Conversations turn into Conversions

EasySocial helps businesses engage with customers, automate responses, and drive conversions through WhatsApp, Instagram & Messenger—instantly without coding.

Trusted by top brands

Built for your industry

Education

Connect smarter with students using WhatsApp automation. Simplify admissions, inquiries, updates.

Healthcare

Connect smarter with patients using WhatsApp automation. Simplify appointments, reminders, updates.

Real Estate

Engage property buyers instantly via WhatsApp automation. Automate inquiries, follow-ups, visits.

Fitness

Keep members engaged through WhatsApp automation. Send class reminders, updates, renewals.

Retail & Ecommerce

Boost sales with WhatsApp automation. Send order updates, offers, and cart reminders seamlessly.

Hospitality

Enhance guest experience using WhatsApp automation. Streamline bookings, check-ins, services.

Event Management

Manage events smoothly via WhatsApp automation. Automate registrations, reminders, updates.

Auto Dealership

Reach buyers faster with WhatsApp automation. Automate inquiries, offers, test-drives.

Foods and Beverages

Serve customers better through WhatsApp automation. Simplify orders, promotions, updates.

Integrations

Natively integrates in your workflow.

Connect EasySocial with your favorite tools using its growing library of native and API integrations for streamlined communication and increased revenue.

QR Codes and short links

Google Sheet automation

WooCommerce and Shopify

Facebook Lead Integration

And any app with webhook/API capabilities

Committed to Every Client, Everywhere

Daily Conversations

Million daily msgs

Global Presence

Countries

Powering 6,000+ Businesses Across 94 Countries

At EasySocial, our clients’ success is our highest priority. Trusted by thousands of businesses worldwide, we continuously deliver the reliability, speed, and innovation they need to grow. Managing over 15 million conversations every single day, we ensure flawless performance at scale while meeting global quality standards and stringent security benchmarks. With enterprise-grade protection, rigorous data practices, and a customer-first mindset, EasySocial is built to support your business with unwavering commitment and world-class service you can depend on.

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Real Stories, Real Satisfaction!

“We've seen our online sales increase by 60%. It has proved to be a boon in our business. The interface of easysocial is easy to use and we are completely satisfied with the product. We highly recommend it to all businesses a stepping stone towards conversational commerce.”

Akshay Kochhar

Founder & CEO

Haven & Hearth Homes, Goa

"Easysocial is a great solution for businesses that wish to ensure communication via automated words through the cloud WhatsApp services. It has enhanced the interaction we had with our clients by fast tracking the process and making it more efficient. Their chatbot setup is surprisingly interesting, all you need is to drag and drop, which is quite easy— Babies can use it! With creating and managing chatbots being made so easy, even novices can envision being able to use this feature."

Tipu

Founder

Piedev Tech Solutions

"I am extremely satisfied with the services provided by Easysocial. Their team demonstrated exceptional support and helpfulness throughout my engagement. I was particularly impressed by the competitive pricing and the outstanding technical support they offered whenever needed. A special thanks to Shobhit for his valuable contributions."

D Srikanth

Co-Founder

Phelixitsolutions

“EasySocial has helped us manage our enquiries in real time. Substantial amount of time has been saved in deliberation of enquiries to our dealerships, earlier we had to manually call, access and then map enquiries to each dealership, now the process is automated. We are extremely satisfied with the commitment & innovation shown by team EasySocial and we are happy to recommend their services to other businesses.”

Mohit Sharma

Executive, Corporate & Brand

Honda Motorcycles & Two Wheelers India Pvt Ltd

Akshay Kochhar

Founder & CEO

Haven & Hearth Homes, Goa

Tipu

Founder

Piedev Tech Solutions

D Srikanth

Co-Founder

Phelixitsolutions

Mohit Sharma

Executive, Corporate & Brand

Honda Motorcycles & Two Wheelers India Pvt Ltd

01 - 04

Frequently Asked
Questions

Can't find the answer you're looking for?

Get in touchGet in touch

To use the WhatsApp Business API, you need:

A verified Facebook (Meta) account.
A Meta Business Manager without restrictions.
Business verification documents (Company registration, GST/VAT, Address proof).
A functional business website displaying the same name and address as your documents.
A phone number not currently used on WhatsApp (if used on WhatsApp, you must delete that WhatsApp account first).
A credit or debit card must be added to the Business Manager for Meta’s message billing. Please ensure that the card is either a MasterCard or a Visa card.
Once these are ready, EasySocial (as an official Meta Partner) will guide you through the entire onboarding and verification.

WhatsApp has three template categories:

✔ Marketing Templates

For promotional broadcasts, offers, reminders, announcements, and engagement messages.

✔ Utility Templates

For transactional or service-related messages such as order updates, appointment reminders, and confirmations.

✔ Authentication Templates

For sending OTPs or verification codes.

Meta reviews templates and ensures each message fits the correct category.

You can appeal directly via Meta Business Support:

Go to Business Manager → Account Quality.
Select your WhatsApp account or Business Manager listed with an issue.
Click Request Review.
Explain your use case clearly and submit the appeal.
Meta usually responds within 24–48 hours. If needed, EasySocial support will guide you through the appeal process.

Yes! EasySocial provides:

Free onboarding assistance
Free setup help
WhatsApp and email support
Troubleshooting assistance
Live guidance for verification, template approval, and automation setup
All support is 100% free for all customers—no hidden charges.

Yes, you can use your own number, provided it is not currently linked to a WhatsApp app.

If it is in WhatsApp already → simply delete the WhatsApp account from the app to free the number.
After linking with API, the number cannot be used on the normal WhatsApp app.
EasySocial does not provide free virtual numbers. You must use your own mobile or landline number for API activation.

Yes, you can upgrade anytime with immediate effect. No extra upgrade fees. You only pay the difference in plan cost—no penalty or hidden charge. Upgraded plan pricing will simply apply from your next billing cycle.

Absolutely. EasySocial is accessible from:

Mobile browser
Desktop browser
Mobile app (Android & IOS)
You can view leads, broadcasts, analytics, customer details, and manage your entire WhatsApp workspace from any device.

Yes. From your mobile, you can:

Reply to customer chats
Use quick replies and templates
Trigger or intervene in automation flows
Assign or reassign chats
Add notes, tags, and follow-ups
All functionality works seamlessly across mobile and desktop.

Your team gets access to:

Multi-agent shared inbox
Role-based permissions
Auto-assignment of chats
Human handover from bot to agent
Internal notes and customer CRM
Broadcast and automation access (based on role)
This ensures efficient collaboration and transparent communication across your support or sales teams.

Yes! EasySocial provides:

⦁ Facebook Lead Ads integration (instant WhatsApp auto-replies to new leads) ⦁ Instagram Lead Ads integration ⦁ Click-to-WhatsApp Ads support ⦁ Ad-wise automation flows ⦁ Tracking & analytics for ad-generated leads
⦁ This helps you convert leads faster by automatically messaging them on WhatsApp within seconds of submitting a form or clicking your ad.

Where Conversations turn into Conversions

Trusted by top brands