Sell Products on WhatsApp

Deliver a complete end-to-end customer journey on WhatsApp — from product discovery and creating descriptions to collecting addresses and native payments. Everything is guided by an AI-powered chatbot for a personalized shopping experience. Track all activity through the shop dashboard, including orders, payments, average order value, and more, giving you full control over sales and engagement.
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Sell Products on WhatsApp
FEATURES

Complete Catalogue Management Suite

Visual product gallery

Visual Product Gallery

Display your products using high-quality images and videos along with detailed descriptions, pricing, and specifications. Enable customers to browse, compare, and engage effortlessly—all within WhatsApp—for a smooth and intuitive shopping experience.

Smart Search & Filters

Smart Search & Filters

Help customers find the right products instantly with intelligent search and category-based filters. Enable sorting by price, popularity, or tags to make product discovery faster, more personalized, and seamless on WhatsApp.

Patient Care Automation

Custom Orders

Let customers place personalized orders directly within WhatsApp chats. Create custom products or service requests, share order details, and collect payments seamlessly—all guided by the chatbot for a smooth, frictionless buying experience.

Inventory Management

Inventory Management

Track inventory in real time with automatic updates on product availability. Prevent overselling, manage stock efficiently, and ensure customers always see accurate inventory levels directly in your WhatsApp catalog.

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Product Sharing

Let customers share products directly from WhatsApp with friends and family. Increase organic reach, drive word-of-mouth referrals, and unlock new sales opportunities through effortless catalog sharing.

Get review and followers

Review & Ratings

Collect customer feedback and star ratings directly on WhatsApp. Showcase authentic reviews to build trust, influence purchase decisions, and increase confidence in your products.

Multicategory management

Multi-Category Organization

Organize products into clear categories and subcategories to make browsing simple and intuitive. Help customers find what they need faster, improve navigation, and drive higher engagement and sales.

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Price & Offers Display

Display product prices, discounts, and special offers clearly within your WhatsApp catalog. Keep pricing dynamic and up to date to reflect real-time promotions and deals, helping customers make confident purchase decisions instantly.

COD Verification

Order Tracking Integration

Connect your WhatsApp catalog with order management and delivery systems to provide real-time updates on order status, shipping progress, and estimated delivery—directly within the chat for a seamless post-purchase experience.

in chat payment

Payment Gateway Integration

Enable customers to make secure payments directly on WhatsApp using multiple payment options, including UPI, cards, and wallets. Streamline checkout, reduce friction, and receive instant payment confirmations for a smooth shopping experience.

Data-Driven Insights

Analytics & Insights

Track product views, sales trends, and customer behavior directly from your WhatsApp catalog. Use actionable insights to optimize product placement, pricing, and promotions—driving higher engagement and increased revenue.

ai powered shopping

Personalized E-Commerce Experience via Chatbot

Guide customers through a fully personalized shopping journey on WhatsApp—from product discovery to checkout and payment. The AI-powered chatbot delivers seamless, engaging interactions tailored to each user, enhancing experience and driving conversions.

AI-Assisted Order Placement

Let the chatbot manage the entire ordering process intelligently. From recommending relevant products based on customer preferences to guiding selections, quantities, and customizations, AI ensures fast and accurate order placement. Customers can complete payments directly within WhatsApp, reducing errors, saving time, and delivering a smooth, personalized shopping experience.
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AI-Assisted Order Placement

Chatbot-Based Product Recommendation

Deliver personalized product recommendations using an AI-powered chatbot that adapts to customer preferences and browsing behavior. Let shoppers explore collections with rich visuals, review detailed specifications, select the right options, and complete checkout seamlessly within WhatsApp. This intelligent recommendation flow boosts engagement, increases conversions, and helps reduce returns for a more efficient shopping experience.
Chatbot-Based Product Recommendation

Frequently
Asked Questions

Everything you need to know about WhatsApp Catalogue

Set up your catalogue in EasySocial by adding products with images, descriptions, prices, and categories. Enable rich media and payment options, then share it instantly with customers through chats, broadcasts, or QR codes for a seamless shopping experience.
Yes, EasySocial lets customers browse your catalogue, place orders, and make payments securely within WhatsApp, providing a seamless end-to-end shopping experience without leaving the chat.
Inventory is tracked in real time, with automatic updates on product availability in your WhatsApp catalogue. This prevents overselling, ensures accurate stock levels, and keeps customers informed about what’s in stock.
Yes, you can organize your catalogue with multiple categories and subcategories, making it easy for customers to browse and find products quickly within WhatsApp.
EasySocial supports multiple payment options directly within WhatsApp, including UPI, credit/debit cards, and popular — ensuring secure and convenient transactions for your customers.
Yes, EasySocial provides analytics for your WhatsApp catalogue, including product views, sales, customer interactions, and engagement metrics. Use these insights to optimize your catalogue, improve conversions, and make data-driven decisions.
No, EasySocial allows you to add unlimited products to your WhatsApp catalogue, so you can showcase your entire inventory and scale your business without restrictions.