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WhatsApp Status Overview

Purpose

The WhatsApp Account Status section provides a quick snapshot of your WhatsApp Business API account's health, messaging limits, and balance. Below is a breakdown of what each metric and symbol represents.

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1. WhatsApp Health ✅

  • Meaning: Shows the current health status of your WhatsApp Business account.
  • Status Levels:
    Good (Green) – Your account is functioning properly.
    Moderate (Yellow) – Some issues may affect messaging.
    Poor(Red) – Your account might be restricted due to policy violations or high block rates. 

2. Messaging Tier 📊

  • Meaning: Displays the maximum number of business-initiated conversations you can start within a rolling 24-hour period.
    Example: If your limit is 10K, you can send up to 10,000 messages in a 24-hour window. 

3. Payment Method 💳

  • Meaning: Confirms that your payment method is active, ensuring uninterrupted messaging.
    If unavailable: You may need to update your payment details to continue using WhatsApp Business API services.

4. Included Conversations 💬

  • Indicator: X/10K (e.g., 4112/10K)
  • Meaning: The number of conversations included in your EasySocial plan.
    Example: If your plan allows 10,000 included conversations per month, and you've used 4,112, you have 5,888 left.

5. Wallet Balance 💰

  • Indicator: ₹XXXX.XX
  • Meaning: Displays the available balance in your EasySocial Wallet.
  • Usage: Used for sending additional messages beyond the included conversations in your plan.

6. Daily Conversation Limit 🔢

  • Indicator: X/10K (e.g., 34/10K)
  • Meaning: The maximum number of conversations Meta allows your business to start per day.
  • Note: This limit is set by Meta and can be increased based on account activity and quality ratings.


7. Campaign Readiness 📢

  • Indicator: ✅ "You are all set to create a new campaign!"
  • Meaning: Confirms that your account is in good standing and ready to send bulk messages.
     

Conclusion

This WhatsApp Account Status dashboard provides a complete overview of your account's health, messaging capacity, and financial standing. Regularly monitoring this section ensures smooth and uninterrupted communication with your customers.