Chatflow switcher

Purpose

The Chatflow Switcher node enables users to redirect customers from one flow to another based on specific conditions, such as language preferences or different service categories.Instead of complicating , divert

How It Works

- The user configures multiple chatflows within the chatbot system can create a core chatflow from where the conversations can be redirected to other chatflows. When you have completely utilized the number of chatflow nodes, you can use this node to build extended capabilities - When the customer reaches this node, they are seamlessly redirected to another chatflow as defined by the user.

Use Case Example

Imagine a business offering multiple services, such as:

• Flight Booking
• Hotel Booking
• Cab Booking

Instead of merging all services into a single chatflow—which could become complex and difficult to manage—the Chatflow Switcher node directs customers to the appropriate chatflow based on their chosen service. This helps to keep the nodes organised and concise.