Logo

EasySocial Webhooks

Introduction to EasySocial Webhooks

If you want to receive data from any CRM on EasySocial, you can integrate EasySocial webhooks with your CRM. When an event is triggered in your CRM, you will receive a response on EasySocial, allowing you to send notifications and stay updated on your leads. We are continuously working on adding more events for better mapping and automation.

Configuring EasySocial Webhooks

To set up a webhook, follow these steps:

  1. Go to Business Settings in your EasySocial account.

  2. Navigate to EasySocial Webhook in the left panel. 

    image.png

     

  3. Enter your Callback URI – the URL where webhook data will be sent.
  4. Provide a Verify Token – a secret key to validate webhook requests.
  5. Click Verify Webhook to complete the setup.

Once the webhook is verified , you will be able to enable following events, a json data will automatically be sent on the webhook URL:

  • When a new lead is added
  • When a lead is updated
  • When a lead is deleted
  • When a phone number is changed

Json response for each event: 

1. When a new lead is added.

{
  "object": "easysocial_account",
  "entry": [
    {
      "changes": [
        {
          "field": "lead_create",
          "value": {
            "id": "[id]",
            "contact_number": "[contactNumber]",
            "country_code": "[countryCode]",
            "opt_in": "[optIn]",
            "lead_data": {},
            "origin": "[origin]",
            "platform": "[platform]"
          }
        }
      ],
      "id": "[businessId]",
      "timestamp": "[timestamp]"
    }
  ]
}